New owners Appointments at ARC
Arena Racing Company (Arc) have appointed a five-strong team responsible for owners' and trainers' liaison at its 16 courses.
The team is made up of Edward Black, who has worked at a number of courses in raceday owner and trainer roles, Louise Daly, the sister-in-law of Henry Daly, Jane Broad, the wife of former jockeys' agent Chris Broad, Chris Patten and Katie Mansell.
The team are answerable to Rebecca Davies, head of racing industry partners, who said: "My role changed at the beginning of the year and my focus is on the consistent experience of owners, trainers, jockeys and stable staff across Arc.
"The owner liaison team have a responsibility for different courses and they're the go-to people to support owners and trainers in particular, helping with any arrangements for raceday — badge allocations, travel arrangements and whatever else — so that we're giving a more tailored service.
"Owners are massively important. They're a key group, we all know the pressure the sport is under and we want to ensure they have a good experience."
"The five come from a range of different backgrounds but they've all been immersed in racing and know what's required to ensure the owners' experience is hassle-free and they have a good time,"
"Even if they're not on course, we'll contact owners to make sure they've had as good a time as possible so we hope they'll look at coming back to one of our courses in the future."